To: All Galileo Users
ATI would like to share with you some new updates and strategies we have recently implemented to help ensure a smooth testing experience for everyone even during periods of peak traffic to Galileo. We also want to tell you about a new client service - the Status Page. Keeping you informed and providing positive experiences with Galileo are major goals of ATI and we continue to work diligently to meet those goals.
Moving to the Cloud:
In order to help ensure a smooth testing experience even during periods of high traffic, one strategy recently implemented has been to reduce the load placed on our database. Multimedia items and images are now being stored in the cloud and delivered by Content Delivery Network services. We continue planning for future stages of this ongoing project utilizing the cloud to provide scalable application services to our clients.
New Status Page:
ATI is pleased to announce a new communication page available to all clients from multiple online locations. This Status Page can be checked by you at any time and it relays real-time information about Galileo current performance, scheduled maintenance, and recent past performance. Incident reports will be posted promptly on the page and will display information about both the incident and the real-time stage of resolution.
As technology advances and the amount of data to be stored increases, ATI is putting new procedures in place to support high levels of performance even during periods of high traffic. ATI delivers and scores several million tests each year. These assessments provide information about student learning at successive time periods during the year. As a result, they tend to be scheduled during predictable time periods. To assist clients, real-time information on current application performance and previous five-day performance is available on the status page "Online Service Status".
We appreciate the opportunity we have to work with you and the opportunity we have to create technology to support learning.